Documentation Index
Fetch the complete documentation index at: https://docs.provisionr.io/llms.txt
Use this file to discover all available pages before exploring further.
Renewal Grace Period
Did you notice a charge on your credit card and realized you forgot to cancel your subscription last month? All payments are processed on the first day of the month. If you cancel your subscription by the end of the 6th day of the month, we will automatically refund the amount charged for this month and destroy your workspace immediately. If you forgot to cancel your annual renewal and it’s after the 6th day of the month, please see the Annual Refund Calculation section below for prorated refunds based on usage.Monthly Plans
If you cancel between the 7th and 31st day of the month, we do not offer refunds, however we will not charge your card again. You can choose to destroy your workspace immediately or at the end of the month.Annual Plans
Annual to Monthly Billing Cycle
See downgrade to learn more about switching from annual to monthly billing and prorated refunds.Annual Plan Cancellation
We are happy to refund unused months in exchange for feedback on how we can improve our product. We simply ask for 1,000+ characters (a few paragraphs or 10-15 bullet points) or a 15-minute Zoom call. We offer prorated refunds based on recalculating as if you were paying monthly without discounts. In other words, we refund the difference of what you paid and how many months you’ve been using the service. If you cancel later in your subscription term, the refund amount will be lower or past the refund threshold.Annual Refund Calculation
- Formula
{Annual Cost} - ({Monthly Cost} x {# Months Used}) = {Refund} - Growth
$1,000/yr - ($100/mo x {# Months}) = {Refund} - Scale
$20,000/yr - ($2,000/mo x {# Months}) = {Refund}
| # of Months Used | % Refund | Baseline | Growth | Scale |
|---|---|---|---|---|
| 0 Months (0-6 Days) | 100% | $200 | $2,000 | $20,000 |
| 1 Month (7-30 Days) | 90% | $180 | $1,800 | $18,000 |
| 2 Months (31-60 Days) | 80% | $160 | $1,600 | $16,000 |
| 3 Months (61-90 Days) | 70% | $140 | $1,400 | $14,000 |
| 4 Months (91-120 Days) | 60% | $120 | $1,200 | $12,000 |
| 5 Months | 50% | $100 | $1,000 | $10,000 |
| 6 Months | 40% | $80 | $800 | $8,000 |
| 7 Months | 30% | $60 | $600 | $6,000 |
| 8 Months | 20% | $40 | $400 | $4,000 |
| 9 Months | 10% | $20 | $200 | $2,000 |
| 10 Months | 0% | None | None | None |
| 11 Months | 0% | None | None | None |
| 12 Months | 0% | None | None | None |